Privacy Policy, Shipping Policy & Terms

Privacy Policy

At Revive Auto Parts, your privacy is important to us. We collect information only as reasonably necessary to respond to quote requests, verify transmission fitment, process orders, arrange shipping, and provide customer support.

Information We May Collect

• Name
• Email address
• Phone number
• Vehicle year, make, and model
• Vehicle Identification Number (VIN)
• Engine and drivetrain information
• Transmission code or identification number
• Billing and shipping address
• Order and payment-related information

How We Use Your Information

We may use the information you provide to identify compatible OEM used transmissions, verify fitment, prepare quotes, process orders, provide order updates, coordinate delivery, and assist with warranty or customer service requests.

Payment Information

Payments may be processed through third-party payment service providers. Revive Auto Parts does not sell your payment information. Payment data may be handled according to the privacy and security policies of the applicable payment processor.

Third-Party Disclosure

We do not sell your personal information. Information may be shared with payment processors, shipping carriers, suppliers, service providers, or other parties only when reasonably necessary to complete your order, provide customer service, comply with legal obligations, or protect our business.

Cookies and Website Analytics

Our website may use cookies, analytics tools, advertising technologies, or similar systems to understand website usage, improve performance, measure advertising results, and provide a better customer experience.

Data Security

We use reasonable administrative and technical safeguards to help protect customer information. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request corrections to the personal information you submitted or to ask questions about how your information is used.

Contact Information

Shipping Policy

Shipping Coverage

Revive Auto Parts ships eligible OEM used transmissions throughout the United States. Shipping availability may vary by product, destination, carrier coverage, and commercial delivery requirements.

Order Processing

Processing begins after payment is confirmed and vehicle fitment has been reviewed. Processing time may vary depending on product availability, supplier verification, inspection, and shipping preparation.

Estimated Delivery

Delivery estimates are provided in good faith but are not guaranteed. Transit times may be affected by carrier delays, weather, holidays, remote delivery areas, freight terminal schedules, or circumstances outside our control.

Freight Shipping

Used transmissions may be shipped by freight carrier. Certain deliveries may require a commercial address, loading dock, forklift, or liftgate service. Additional charges may apply for residential delivery, liftgate service, limited-access locations, address corrections, storage, or redelivery.

Approved Shipping Destinations

• Automotive repair shops
• Mechanic facilities
• Dealerships
• Commercial addresses
• Freight terminals
• Residential addresses when carrier service is available

Delivery Inspection

The customer or receiving facility should inspect the shipment before signing the delivery receipt. Visible damage, missing items, or packaging concerns should be written clearly on the carrier's delivery receipt before acceptance.

Customers should photograph any visible shipping damage and contact Revive Auto Parts promptly. Signing for a shipment without noting visible damage may affect the ability to submit a freight damage claim.

Incorrect or Undeliverable Address

Customers are responsible for providing a complete and accurate shipping address. Additional carrier charges caused by an incorrect address, failed delivery, refusal, storage, or redelivery may be the customer's responsibility.

Order Updates

Tracking or freight information will be provided when available. Customers may contact us during business hours for assistance with shipment updates.

Terms & Conditions

Acceptance of Terms

By accessing this website, submitting a quote request, communicating with our representatives, or placing an order, you agree to these Terms and Conditions.

Customer Responsibilities

• Provide accurate contact, vehicle, VIN, and shipping information.
• Review all quote and order details before authorizing payment.
• Confirm the correct delivery address and receiving requirements.
• Arrange installation by a qualified automotive professional.
• Follow all installation, maintenance, and warranty requirements.
• Avoid submitting false, incomplete, or misleading information.

Product Type and Condition

Products sold by Revive Auto Parts may be used OEM automotive components. Normal cosmetic wear, marks, surface corrosion, residual fluid, or differences in attached external accessories may be present unless otherwise stated in writing.

Product Availability

Inventory, mileage, pricing, sourcing location, shipping time, and availability may change without notice. A submitted quote request does not reserve or guarantee inventory.

VIN and Fitment Verification

VIN verification is used to help identify the correct transmission. Compatibility may also depend on engine size, drivetrain, transmission code, production date, gear ratio, electronic controls, and OEM interchange information.

The customer is responsible for providing accurate vehicle information. Final compatibility should also be confirmed by the installing mechanic before installation.

Installation Requirements

Used transmissions should be installed by a qualified automotive repair professional. Installation may require replacement of seals, filters, fluids, coolers, lines, sensors, mounts, gaskets, or other maintenance items.

The transmission cooler and related lines should be properly inspected, flushed, repaired, or replaced as required. Failure to follow proper installation procedures may cause damage and may affect warranty eligibility.

Programming and Relearning

Certain vehicles may require programming, coding, initialization, adaptation, relearning, calibration, or software updates after installation. Unless expressly stated in writing, programming and installation services are not included in the product price.

External Components

Sensors, wiring, torque converters, mounts, switches, solenoids, brackets, lines, modules, and other attached accessories may be included for convenience. Coverage for external components applies only when specifically stated in writing.

Warranty

Warranty duration, coverage, exclusions, claim procedures, and installation requirements may vary by product. The applicable warranty terms will be provided with the quote, invoice, order confirmation, or warranty documentation.

Warranty claims may require diagnostic documentation, installation records, fluid receipts, photographs, videos, fault codes, or other supporting evidence.

Returns and Cancellations

Return and cancellation eligibility may depend on the order status, sourcing activity, shipping status, product condition, and applicable written return policy. Customers should not return any product without receiving authorization and return instructions.

Unauthorized returns, refused shipments, installation-related damage, or products returned incomplete may be subject to deductions, restocking charges, freight costs, or denial of the return.

Labor and Additional Expenses

Unless specifically agreed in writing, Revive Auto Parts does not cover labor, diagnostics, programming, towing, rental vehicles, storage, fluids, shop supplies, lost income, incidental expenses, or consequential damages.

Limitation of Liability

To the fullest extent permitted by applicable law, Revive Auto Parts will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from the purchase, shipment, installation, use, delay, or failure of an automotive component.

Website Information

We work to keep website information accurate, but descriptions, images, prices, availability, and specifications may contain errors or may change. Final order details are governed by the written quote, invoice, order confirmation, and applicable warranty terms.

Changes to These Policies

Revive Auto Parts may update these policies periodically. Changes become effective when the revised version is published on this website.